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Delivery Information
Delivery Information
At FtrendCloth.com, we are committed to providing a smooth and efficient delivery experience. We understand the importance of receiving your order on time, and we work closely with reliable shipping partners to ensure your items arrive safely and promptly. Below, you will find all the details about our shipping process, estimated delivery times, and other important information.
Shipping Locations
We currently offer worldwide shipping to most countries. If your location is not available at checkout, please contact our customer support team for further assistance.
Processing Time
- Orders are typically processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- Once your order has been dispatched, you will receive a confirmation email with tracking details.
Estimated Delivery Time
Delivery times vary based on the shipping method selected and the destination. Below are the estimated delivery times:
- Standard Shipping: 7-15 business days
- Express Shipping: 3-7 business days
Please note that these are estimated timeframes and actual delivery may be affected by factors such as customs clearance, weather conditions, or unforeseen delays.
Shipping Costs
- Shipping costs are calculated at checkout based on your location and the selected shipping method.
- We occasionally offer free shipping promotions, so be sure to check our website for the latest deals.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on our website or through the courier’s official tracking portal.
Customs & Duties
- International orders may be subject to customs duties, taxes, and import fees, which are determined by your country’s regulations.
- These additional charges are the responsibility of the customer and are not included in the product price or shipping fee.
- We recommend checking with your local customs office for more details before placing your order.
Undelivered or Lost Packages
- If your order has not arrived within the estimated timeframe, please check your tracking information first.
- If you believe your package is lost or has not been delivered, contact our customer support team, and we will assist you in resolving the issue.
Changes & Order Modifications
- If you need to make any changes to your order or shipping address, please contact us within 24 hours of placing the order.
- Once the order has been shipped, modifications or cancellations will not be possible.
For any further questions regarding shipping and delivery, feel free to reach out to our customer support team. We are here to help ensure your shopping experience with FtrendCloth is seamless and enjoyable.